InfraScale Enterprise ITAM
Multi-Tenant ITAM & Sizing Platform • PHP 8.5 + JSON Engine

Unified Enterprise IT Asset & Endpoint Management

Manage your organization's entire hardware and software lifecycle. Built with genuine OpenXML Excel dropdown templates, strict unassign-before-reassign policy enforcement, device & user endpoint topologies, and multi-vendor AMC/CAMC contracts.

23+

Classifications

95+

Indian & Global OEMs

100%

JSON Isolated Orgs

AES-256

Encrypted Vendors

Core Engineering

Engineered for Enterprise Governance

Built to handle complex IT estates across corporate headquarters, regional hubs, and manufacturing plants.

Native OpenXML Excel Dropdowns

Download Microsoft Excel (.xlsx) templates generated directly with embedded data validation lists. Pre-seeded with Asset Types, Categories, Subcategories, and OEMs for zero-error bulk importing.

Device vs. User Endpoints

Declare assets as Device Endpoints (servers, switches, CCTV) or User Endpoints (workstations, laptops). Define primary/secondary connectivity types, port types, and interface counts.

Strict Assignment Gatekeeper

Guarantees that an assigned asset cannot be directly handed over to another user. Enforces mandatory unassignment back to the Active pool with IP, date/time, and actor audit logging.

Components vs. Accessories

Granular classification: Internal components (RAM, CPU, NVMe SSD) vs. External Accessories (Monitors, Keyboards) vs. Hybrid Features (webcams and dual-array mics integrated into laptops).

Encrypted Multi-Branch Vendors

Store vendor service engineers across multiple branches (Head Office vs. Factory). Contact numbers and emails are encrypted with AES-256-CBC, shielding sensitive vendor data.

Per-Organization JSON Storage

Every organization operates inside its own isolated folder structure with file-level concurrency locking (`flock`). Zero external SQL database dependencies required.

Endpoint Topography

Device Endpoint vs. User Endpoint Logic

InfraScale differentiates between infrastructure assets that serve network roles and client devices utilized by personnel.

Device Endpoints

Servers, Managed Switches, Firewalls, IP Cameras, Precision Cooling units and SAN/NAS storage arrays requiring network connectivity and port tracking.

User Endpoints

Laptops, Executive Workstations, Tablets and Mobile systems assigned to specific staff members with internal peripherals and licensing.

Dual Connectivity & Port Topography

Every device captures Primary & Secondary connectivity (10GbE SFP+, Wi-Fi 6E, RJ-45) along with port counts and physical interface types.

Endpoint_Architecture.json
{
  "product_id": "PROD-HPE-DL380",
  "name": "HPE ProLiant DL380 Gen11 2U Server",
  "endpoint_classification": "Device Endpoint",
  "connectivity": {
    "primary": "Fiber 10GbE SFP+ Dual Port",
    "secondary": "Quad 1GbE RJ45 + iLO 6 Mgmt",
    "port_count": 7,
    "port_types": "2x 10GbE SFP+, 4x 1GbE Base-T, 1x iLO"
  },
  "components": {
    "cpu": "Dual Intel Xeon Silver 4410Y (24 Cores)",
    "ram": "64GB DDR5 Registered ECC",
    "storage": "2x 960GB Mixed-Use SATA SSD"
  },
  "service_coverage": {
    "type": "CAMC (Parts & Labor Included)",
    "vendor": "OmniTech Enterprise Systems"
  }
}
Comprehensive Taxonomy

Exhaustive Master Catalog

Indian and Global OEMs across Active IT, Passive IT, MEP Facilities & CCTV Surveillance.

Compute & Servers
  • • Dell Technologies, HPE, Lenovo
  • • Apple, Supermicro, Fujitsu
  • • HCL Infosystems, Wipro Systems
  • • Asus, Acer, MSI Systems
Security & Network
  • • Palo Alto Networks, Fortinet
  • • Cisco Systems, Sophos, SonicWall
  • • CrowdStrike, SentinelOne EDR
  • • Quick Heal / Seqrite (Indian)
CCTV & Surveillance
  • • CP PLUS (Indian), Matrix Comsec
  • • Hikvision, Dahua, Axis Systems
  • • Honeywell, Bosch Security, Hanwha
  • • Sparsh CCTV, Godrej Security
MEP & Structured Cabling
  • • APC by Schneider Electric, Vertiv
  • • Eaton, Socomec, Delta Electronics
  • • CommScope, Finolex, Polycab
  • • Blue Star, Voltas (Precision AC)
User Master Request Workflow: Organization users can submit requests for new Types, Categories, Subcategories, and OEMs. Once approved by the Super Administrator, items are automatically available across the entire platform.
Service Assurance

CAMC vs. AMC Service Contract Matrix

Eliminate ambiguities between comprehensive parts coverage and preventive maintenance.

Full Parts Coverage

CAMC

Comprehensive Annual Maintenance Contract

Recommended for critical production servers, core network backbones, and SAN storage.

  • All service calls and periodic preventive maintenance
  • 100% Free replacement of failed parts and modules
  • Guaranteed 4-Hour / 24x7 SLA Call-to-Repair commitments
  • Zero quote approvals needed for replacement hardware

Non-Comprehensive AMC

Annual Maintenance Contract (Service Only)

Cost-effective for non-critical peripherals, general printers, and secondary monitors.

  • Regular quarterly servicing and diagnostics included
  • Parts NOT included in base contract cost
  • Vendor provides quotation on parts failure for approval
  • Repair carried out upon PO approval from organization
Common Inquiries

Frequently Asked Questions

How does InfraScale enforce the "Unassign Before Reassign" rule?

Whenever an asset is in the "In Use" state assigned to an employee, the system strictly forbids reassigning it to another employee directly. The user must explicitly perform an "Unassign" operation, returning the asset to the "Active" pool. Every step is cryptographically audited in `inventory_lifecycle.json` with the actor's IP address and timestamp.

What happens when an asset is marked as E-Waste or Faulty?

Assets marked as Disabled, Mark as E-Waste, End of Support, End of Life, or Faulty are immediately categorized as inactive. They are removed from active circulation counts and surfaced in dedicated status reports for audit and disposal tracking.

How are multi-branch service vendors managed?

Vendors can have multiple contact persons assigned to distinct physical locations (e.g. a dedicated engineer for the Mumbai Corporate Office and a resident engineer for the Pune Manufacturing Plant). All phone numbers and email addresses are encrypted using AES-256-CBC.

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